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Allay Organics - Frequently Asked Questions

Your go-to resource for all things related to Allay Organic’s skincare products! Explore all information regarding the ingredients used, the science behind the formulations, and the specific benefits each product delivers. Whether you're curious about the best application practices or seeking insights into the brand’s commitment to sustainability, our FAQ page is here to guide you

Can't find what you're looking for? Email us at or call 1300 783 113, and our friendly Customer Service team will help answer any questions you may have about the products that we do not cover here!

Is Allay Organics Calm Cream suitable for all skin types?

While Allay Organics Calm Cream is specifically formulated for mild to moderate psoriasis, eczema, dermatitis, minor burns, and acne, it is gentle and suitable for all skin types. The ingredients are chosen to provide relief for various skin concerns without causing irritation - whether you have sensitive, dry, oily, or combination skin, so you can confidently incorporate Allay Organics Calm Cream into your skincare routine for a soothing and nourishing experience.

Can I use Allay Organics products if I have severe psoriasis or eczema?

While Allay Organics products are specifically formulated and indicated for mild to moderate psoriasis, eczema, dermatitis, minor burns, acne, and other sensitive skin conditions, it is essential to note that they may not guarantee relief for severe skin conditions. While the gentle and nourishing properties of our products may provide soothing effects for some users, there is no assurance of significant relief for severe symptoms. 

For severe psoriasis, eczema, or other intense skin conditions, stronger prescription products may be necessary. We highly recommend consulting with your healthcare provider or dermatologist to determine the most appropriate and effective treatment plan for your specific condition.

Can Calm Cream be used on the face as well as the body?

Yes, absolutely! The formula is gentle enough for use on delicate facial skin, yet powerful enough to address skin concerns on other parts of the body. You can apply Calm Cream to areas such as the arms, legs, torso, and even the soles of your feet, including your scalp!

Can I apply the Calm Cream to my scalp, and if so, how do I do it?

Yes, you can definitely apply Allay Organics Calm Cream to your scalp by considering using it as a hair mask. Gently massage the cream into your scalp and leave it on for 20-30 minutes to allow the soothing ingredients to work their magic, then you can wash it off with a mild shampoo.

Is it okay for me to apply the Calm Cream on a newborn’s skin?

Yes, Allay Organics Calm Cream is safe for use on a newborn's skin, however, it's always recommended to perform a patch test before applying any new product to a baby's delicate skin. If any redness, rash, or discomfort occurs, discontinue use immediately. In the rare even

How long does it take to see results with Allay Organics Calm Cream?

The timeframe to observe results with Allay Organics Calm Cream varies from individual to individual and depends on the extent of the skin condition. The Calm Cream formula has been carefully formulated to exclude many known irritants while incorporating supporting extracts to assist in skin repair. Typically, improvement can be noticed within the first week of consistent application, especially when applied 3-4 times a day. For optimal results, we recommend continued use for at least 2-3 months to experience the full benefits of the Calm Cream.

Can the Calm Cleanser be used as a standalone product, or is it recommended to be used with other Allay Organics products?

Yes, the Allay Organics Calm Cleanser can certainly be used as a standalone product. Its gentle and soothing formulation makes it suitable for daily cleansing, providing a refreshing experience for your skin. However, for the best results, especially if you have sensitive skin conditions such as psoriasis or eczema, we recommend incorporating the Calm Cleanser into a comprehensive skincare routine with other Allay Organics products.

Why is the Calm Cleanser foam-free?

The absence of foam helps maintain the natural, plant-based integrity of the product. Many conventional foaming cleansers contain harsh foaming agents and sulphates, which can strip the skin of its natural oils and potentially irritate sensitive skin conditions, such as psoriasis and eczema.

Are all Allay Organics products organic?

Although Allay Organics products aren't exclusively certified organic, the brand places a strong emphasis on premium ingredients. Approximately 90% of the components used in their formulations are derived from natural or plant-based sources.

Can I use Allay Organics products during pregnancy or while breastfeeding?

Yes, you can certainly use Allay Organics products during pregnancy or while breastfeeding, however, when it comes to breastfeeding, we recommend avoiding the application of either the Supersede Oil or Calm Cream around the chest area to prevent accidental ingestion by the baby.

I'm currently using prescribed topical steroids to treat my skin condition. Can I use Allay Organics products in the mix?

It is not advisable to mix topical steroid creams with any kind of skincare products, including those from Allay Organics. Topical steroids work by suppressing inflammation and can have specific interactions with other ingredients. Combining them with additional skincare products may alter their effectiveness or lead to unintended consequences.

If you are currently using prescribed topical steroid creams, we recommend consulting with your healthcare provider before incorporating any new skincare products into your routine

Are all Allay Organics skincare products vegan-friendly?

Not all Allay Organics skincare products are vegan-friendly. While the brand is committed to using high-quality, plant-based ingredients in many formulations, certain products may include non-vegan components. For example, the Calm Cream contains beeswax and honey.

Do Allay Organics products contain any harmful chemicals or additives?

No, Allay Organics products do not contain any harmful chemicals or additives. Allay Organics formulations are specifically designed to be free from Steroids, Parabens, Fragrances, Colours, Alcohol, Paraffin, Mineral oils, Petrochemicals, Palm Oil, Sorbitol, Silicones, PEGS, Sulphates, and Essential Oils.

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