Need Help with Allay Organics?

Allay Organics is designed to help calm and restore troubled skin. Find answers to questions about usage, results, and what makes the range so different.

About the Products

What types of products does Allay Organics offer?

Allay Organics offers a targeted skincare range developed to support and calm sensitive and reactive skin. The full range includes:

Calm Cream – a rich, hydrating cream designed to soothe irritation and dryness
Calm Cleanser – a gentle, non-stripping face and body cleanser
Supersede Recovery Oil – a fast-absorbing facial oil that strengthens the skin barrier
Scalp Therapy – a serum formulated to calm irritated, flaky, or dry scalps
Manuka Glow Balm – a rich, nourishing balm for stubborn dry patches and skin repair

At Aussie Pharma Direct, we currently stock everything in the range except the Manuka Glow Balm.

What skin concerns are Allay Organics products designed to help with?

Allay Organics is designed to soothe, hydrate, and support skin prone to chronic irritation and inflammation. The products are suitable for addressing skin conditions such as eczema, atopic dermatitis, psoriasis, dry and flaky skin, and general sensitivity or redness. The formulations aim to calm flare-ups while restoring the skin barrier over time.

Are Allay Organics products suitable for sensitive skin?

Yes. Allay Organics was specifically formulated for sensitive and reactive skin types. The products contain gentle, plant-based ingredients that support the skin’s natural barrier without harsh chemicals, artificial fragrances, or known irritants. They are also free from steroids, sulphates, parabens, and other common triggers.

Are these products safe for children or babies?

Yes, Allay Organics products are safe for use on children and babies. The steroid-free, gentle formulations are ideal for delicate skin and can be used as part of a regular skincare routine for little ones experiencing dryness, irritation, or sensitivity.

Are Allay Organics products fragrance-free or naturally scented?

Allay Organics products are naturally scented, thanks to the botanical extracts and plant oils used in the formulations. There are no added artificial fragrances or perfumes, making them suitable for sensitive skin and those sensitive to synthetic scents.

Are the formulas dermatologist tested or clinically proven?

Yes, Allay Organics formulas are dermatologically tested to ensure they are safe for sensitive and reactive skin. But beyond that, what truly sets the range apart is the rigorous development process behind it.

The brand’s founder, who comes from a scientific research background, dedicated over 10 years to perfecting the formulation for what would become the Calm Cream. During that time, thousands of botanical extracts from across the world were tested — with a goal to create a steroid-free, natural solution that could offer real relief and help the skin heal gently and effectively.

This deep research-driven approach adds an extra layer of credibility and confidence to the Allay Organics range, especially for those looking for natural alternatives to medicated creams.

What makes Allay Organics different from other skincare brands?

Unlike many products aimed at managing eczema and dermatitis, Allay Organics is completely steroid-free. The formulations are designed to provide long-term support for the skin without creating dependency on corticosteroids or synthetic medications. With a focus on skin barrier repair, hydration, and natural soothing botanicals, Allay Organics offers a gentler, plant-powered alternative that still delivers noticeable relief.

Are Allay Organics products Australian-made?

Yes, Allay Organics products are proudly Australian-made and owned. The entire range is formulated and manufactured in Australia, ensuring high-quality standards, ingredient transparency, and ethical production. Supporting Allay Organics also means supporting local innovation and a brand that truly understands the needs of Australian skin.

Ingredients & Formulation

Are Allay Organics products made with natural or organic ingredients?

Yes, Allay Organics products are made using high-quality natural and botanical ingredients, carefully selected for their skin-soothing and restorative properties. Many of the ingredients used in the formulations are either plant-based oils, botanical extracts, or naturally derived compounds, including sunflower seed oil, shea butter, avocado oil, olive oil, aloe vera extract, chamomile, and calendula.

While not all ingredients are certified organic, Allay Organics prioritises clean formulations that are free from harsh chemicals like sulphates and parabens, and the products are formulated without steroids, artificial fragrances, or synthetic preservatives.

This holistic, nature-forward approach ensures that the formulations remain gentle yet effective, especially for those with sensitive or reactive skin conditions.

Do the products contain any steroids or cortisones?

No, Allay Organics products are completely steroid-free and contain no cortisone or other medicated ingredients. This is a key difference from many over-the-counter or prescription creams commonly used for eczema or dermatitis. The brand was developed as a non-steroid alternative to support skin healing naturally without the long-term risks of topical steroid dependency or withdrawal.

Do Allay Organics products contain preservatives, parabens, or sulphates?

No. Allay Organics products are free from parabens, sulphates, and harsh preservatives. Instead, they use skin-friendly preservatives in minimal amounts only where necessary to maintain product stability and safety. The formulations avoid known irritants and common allergens to minimise the risk of reaction — especially important for sensitive skin types.

Are the ingredients vegan and cruelty-free?

Allay Organics products are cruelty-free, meaning they are never tested on animals at any stage of production. The brand is committed to ethical and responsible formulation practices.

However, not all products are strictly vegan. For example, the Calm Cream contains beeswax, which is a naturally derived ingredient from bees and therefore not considered vegan. Beeswax is included for its skin-protective and emollient properties, helping to create a breathable barrier on the skin that locks in moisture and supports healing.

What active ingredients are used and what do they do?

Allay Organics products feature a powerful blend of natural active ingredients designed to soothe, repair, and support sensitive or compromised skin. Some of the key active ingredients across the range include:

Aloe Vera Extract – Known for its deeply hydrating, soothing, and anti-inflammatory properties. It’s particularly effective in calming irritated or sun-exposed skin.
Liquorice Extract – Helps to reduce redness, calm inflammation, and support even skin tone, making it ideal for skin conditions like eczema and dermatitis.
Cucumber Fruit Extract – A natural skin soother and hydrator that refreshes and calms sensitive skin.
Ginger Root Extract – Provides antioxidant protection and helps to improve skin tone and texture while reducing irritation.
Willow Bark Extract (Salix) – A natural source of salicin, which has anti-inflammatory and exfoliating effects to support clearer, healthier skin.
Nettle Extract – Traditionally used to calm inflamed skin and support overall skin resilience.
Chamomile Oil – Offers gentle calming effects for delicate and irritated skin, with anti-inflammatory and anti-itch properties.
Vitamin E (Tocopherol) – A potent antioxidant that nourishes and protects the skin barrier from environmental stressors.

Are the products non-comedogenic (won’t clog pores)?

Yes, Allay Organics products are non-comedogenic and formulated to be lightweight and absorbent. The oils and emollients used — like jojoba oil and squalane — are structurally similar to the skin’s own sebum, which allows them to hydrate effectively without blocking pores or causing breakouts, even in acne-prone or combination skin types.

Usage & Application

How do I use Allay Organics products in a daily routine?

Allay Organics products are designed to be easily incorporated into your daily skincare routine. Begin with the Calm Cleanser to gently remove impurities without stripping the skin. Follow with Calm Cream to hydrate and soothe irritated areas. If you're targeting dry or damaged skin, apply the Supersede Recovery Oil after cleansing and before moisturising. For scalp concerns, use the Scalp Therapy treatment as directed. These steps can be repeated morning and night, or as needed depending on your skin's condition.

For a full guide, check out our blog: Allay Organics: Your Next Best Solution for a Comprehensive Sensitive Skin Care

Can I use multiple Allay Organics products together?

Yes, Allay Organics products are formulated to work synergistically and can be safely layered. For example, you can apply Supersede Recovery Oil followed by Calm Cream to lock in moisture and provide barrier support. Similarly, Calm Cleanser and Scalp Therapy complement each other when addressing sensitive skin or scalp issues. Always start with lighter products like cleansers or oils, and finish with moisturisers or targeted treatments.

How long does it take to see results?

While individual results vary, many users report a noticeable improvement in skin hydration and comfort within a few days. For ongoing skin concerns such as eczema, psoriasis, or dermatitis, more significant changes typically become evident within 2–4 weeks of consistent use. The steroid-free botanical formulations are designed to support long-term skin resilience, so results may continue to improve with regular application.

Can the products be used alongside prescription treatments?

Yes, Allay Organics products are generally gentle enough to be used alongside prescription skin treatments. However, it’s always best to check with your healthcare provider or dermatologist if you’re using medicated creams or ointments, especially those containing corticosteroids, to ensure compatibility. Many customers use Allay Organics as a supportive part of their routine during or after prescription treatments to maintain and soothe skin health.

Can I apply makeup or sunscreen over the products?

Absolutely. Once fully absorbed, Allay Organics creams and oils create a smooth, hydrated base that allows for easy application of makeup or sunscreen. In fact, applying sunscreen as the final step in your routine is encouraged to help protect sensitive or compromised skin. Be sure to allow the product to settle for a few minutes before layering other skincare or cosmetic products.

Can these products be used on broken or inflamed skin?

Yes, Allay Organics formulations are gentle and calming, making them suitable for use on inflamed or compromised skin. They are particularly helpful for soothing flare-ups associated with eczema, dermatitis, or dry, irritated skin.

However, for broken skin or open wounds, it’s always best to avoid applying the product until the skin's slightly healed. Always do a patch test and consult a healthcare professional before use, especially for children or those with severe sensitivities.

How often can I apply the product in a day — is more frequent use better?

Allay Organics products can be applied as often as needed, depending on your skin’s condition and comfort. For most users, applying 2–3 times per day — morning, evening, and as needed throughout the day — is sufficient to maintain hydration and support skin recovery. In cases of flare-ups or increased dryness, more frequent application may be beneficial. However, more is not always better — consistency over time is key. Always listen to your skin and adjust based on how it responds.

Do I need to cleanse before every re-application?

No, you don’t need to cleanse before every re-application. Cleansing 1–2 times daily is usually enough to remove buildup and prepare the skin for treatment. In between, you can reapply products like the Calm Cream or Supersede Recovery Oil directly onto clean hands and gently pat them into the skin to replenish moisture and calm irritation without overwashing or stripping the skin’s barrier.

What should I do if I experience a tingling or mild reaction after applying?

A slight tingling sensation can sometimes occur, especially if your skin is dry, compromised, or adjusting to a new product. This can be a normal response as botanical ingredients begin interacting with the skin. However, if the tingling persists, becomes uncomfortable, or is accompanied by redness, rash, or swelling, it’s best to discontinue use and rinse the area with cool water. Always perform a patch test before first-time use, especially if you have known sensitivities. If symptoms persist, consult a healthcare provider or dermatologist.

Storage & Shelf Life

How should I store the products?

To maintain the integrity and effectiveness of Allay Organics products, it's best to store them in a cool, dry place away from direct sunlight and heat sources. Natural formulations can be sensitive to environmental conditions, so avoiding extreme temperatures—such as those inside a hot car or bathroom cabinet—will help preserve their texture and scent.

Can I still use the products if they’ve changed texture or smell?

A slight change in texture or natural scent over time can occur, especially since Allay Organics uses botanical-based ingredients and minimal preservatives. However, if the product develops an unusual odour, discolouration, or separates excessively, it may be a sign the product is no longer stable or within its best-use period. In that case, it’s safest to discontinue use and replace it with a fresh product.

What’s the shelf life of Allay Organics products?

Unopened Allay Organics products typically have a shelf life of 12 to 24 months, depending on the formulation. Once opened, we recommend using the product within 6 to 12 months for optimal freshness and performance. You can usually find the expiry or batch date stamped on the packaging for reference.

Availability, Ordering & Returns at Aussie Pharma Direct

Do you offer subscription or auto-delivery for Allay Organics?

At the moment, we don’t offer subscription or auto-delivery options for Allay Organics products. However, you’re welcome to place a new order whenever you're ready, and we’re always happy to help if you need a restock reminder.

Can I get notified when Allay Organics items are back in stock?

Yes! If a product you’re interested in is currently sold out, simply sign up for back-in-stock notifications on the product page. You’ll receive an email alert as soon as it becomes available again.

Are Allay Organics products covered under shipping insurance?

Yes, shipping insurance is available for orders that include Allay Organics products. This gives you peace of mind knowing that your delivery is protected against loss or damage in transit.

Can I request a recommendation if I’m not sure which product to try first?

Absolutely! If you’re not sure where to start or which Allay Organics product suits your skin concern, feel free to contact our team. We’re happy to guide you based on your needs.

Which Allay Organics products are available at Aussie Pharma Direct?

We currently stock the full Allay Organics range except for the Manuka Glow Balm. Available products include the Calm Cream, Calm Cleanser, Supersede Recovery Oil, and Scalp Therapy.

Do you sell sample sizes or trial packs?

Not at this stage. We currently only stock the full-sized products in the Allay Organics range.

Do you offer bundle deals or discounts?

Yes, we do offer bundle deals as below:

What should I do if my Allay Organics order arrives broken, leaking, or damaged?

If your order arrives damaged or with any product leakage, please get in touch with us as soon as possible. Include your order number and clear photos of the issue. We’ll review the situation and resolve it in accordance with our return and refund policy.

Can I return Allay Organics products if I change my mind?

Yes, we accept change-of-mind returns as long as the product is unopened, unused, and returned within the timeframe stated in our return policy. Please contact us to initiate the return process.

Can I collect my Allay Organics order in person?

Yes, you're welcome to pick up your Allay Organics order from our warehouse in Brookvale, NSW. Pick-up is available Monday to Friday, between 9:00 AM and 5:00 PM (excluding public holidays).

Simply select the local pick-up option at checkout. Once your order is packed and ready, you’ll receive an email notification with collection details. Please wait for this confirmation email before arriving to ensure your order is prepared.

Still have questions?

Fill out the form below and our team will get back to you as soon as possible!

Your Skin, Your Bundle

Choose the Allay Organics essentials that work best for you!

Sale -20%

Quantity

Allay Skin & Scalp Bundle

$106.85 $85.48

Quantity
Sale -10%

Quantity

Allay Sensitive Skin Essentials Bundle

$57.90 $52.11

Quantity
Sale -20%

Quantity

Allay Rosacea Skin Care Bundle

$117.85 $94.28

Quantity