FREE Standard shipping on orders >$89* (T&Cs apply). Order before 2pm Mon-Fri for same day dispatch

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How can we help you?

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Frequently Asked Questions

How long does it take to ship my order?

Our hard working warehouse team aim to dispatch your items from our warehouse within 1 business day.

Orders placed before 2pm on business days will be dispatched same day.

We offer Free Express Shipping in Australia on all orders over $190* & Free Standard Shipping on Orders over $89 except on Inova Air Products and ViroCLEAR room Disinfectant Foggers.

Please see our Terms of service for more information.

Do you offer returns?

Aussie Pharma Direct allows for returns and exchanges on most of our products only if you return the item(s) within 30 days of receipt of purchase. Please see our Refund policy for more information.

Who can I speak with for wholesale and bulk enquiries?

For wholesale & bulk enquiries please contact our friendly customer service team by using one of the channels below. 

P: 1300 783 113 Ext #2


How can I track my order?

You can track your order using the tracking link we email you after your order has been dispatched from our warehouse.

Please note, sample packs are not tracked.

Can I pick up my order?

Yes, we offer click and collect for our orders. Please place your order online, continue to the cart and select delivery method “Pick Up”.

Our address for pick up is: 1/6 Roger St, Brookvale NSW.
You can pick up your order Monday – Friday 8:30am-5 pm.

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