Free express shipping
Experience the convenience of fast and free shipping right to your doorstep! Get free express shipping Australia wide on all orders over $75*.
12% discount on orders*
Upgrade your shopping experience today with exclusive 12% discount on all orders (with exception of Air Purifiers, the C-Pen, and some sale items).
Free delivery insurance
Don't stress if your order doesn't arrive - we've got you covered! With our free delivery insurance, you can shop with confidence knowing that your purchases are protected in case of any unforeseen delivery issues.
Frequently asked questions
How long does the Gold Membership last?
When you sign up for Aussie Pharma Direct's Gold Membership, your membership will be valid for one year from the date of purchase. After one year, your membership will automatically renew unless you choose to cancel it.
How do I renew my Gold Membership?
Renewing your Gold Membership with Aussie Pharma Direct is easy! Your membership will automatically renew after one year, so you can continue enjoying exclusive discounts and free express shipping without any interruption.
If you need to update your payment details, simply follow the prompts in the reminder email that you will receive prior to your renewal date. The email will contain a link that will take you to a secure page where you can update your payment information.
Once you have updated your payment details, your membership will renew automatically and you can continue enjoying all the benefits of being a Gold Member. If you have any questions or concerns about renewing your membership, our friendlycustomer serviceteam is always here to help.
What benefits does the Gold Membership include?
Benefits of the gold membership include:
• 12% discount on all orders*
• Free shipping insurance
• Choose either free standard shipping or free express shipping when you spend over $75*
*12% discount is applicable on all products except the InovaAir Air Purifier range and gift cards. Due to Australian shipping restrictions, free express shipping excludes ViroCLEAR Room Fogger and the InovaAir Air Purifier range.
Is there a minimum or maximum number of orders that I can place?
No, you can make as many purchases as you want during your yearly subscription without any limits. We want you to enjoy the full benefits of your Gold Membership, so feel free to shop to your heart's content!
Do you ship Australia wide?
Yes we do!
Do you accept refunds or exchanges on products?
Yes, you can! As a Gold Member, you are entitled to the refund and exchange policy. If you are not completely satisfied with your purchase, you can return it to us for a refund or exchange within the specified time period.
Please note that some products are non-refundable or non-exchangeable, so it's important to read ourrefund policy before making a purchase.
If you have any questions or concerns about our refund policy or need assistance with a return or exchange, pleasecontact our customer service teamand we'll be happy to assist you.
Do you offer payment options for Gold Membership?
Yes, we offer a range of payment methods including Afterpay, Paypal, G-pay, Shop pay, Visa, Mastercard and Amex.
How do I cancel my Gold Membership subscription?
If for any reason you need to cancel your Gold Membership subscription, we're sorry to see you go! Canceling is easy, and you can do it at any time.
Simply log into your account and navigate to the "My Account" section. From there, you'll see details of your current Gold Membership subscription. To cancel, click on "View Details", and the view will expand, bringing up more information about your subscription, including the option to cancel it. Click on the "Cancel Subscription" button and follow the prompts to complete the cancellation process. Once you've cancelled, you'll receive an email confirmation to let you know that your Gold Membership subscription has been successfully cancelled.
If you have any questions or concerns about canceling your Gold Membership subscription, please don't hesitate tocontact us. We're always here to help!
Where can I find out more information about the Gold Membership?
If you're looking for more information or specific details about Aussie Pharma Direct's Gold Membership perk, please refer to ourTerms and Conditions page, which outlines all the rules and regulations for the membership.
Can't find the answer you're looking for? Contact our customer service team! We're always here to help and answer any questions you may have.
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