We support NDIS participants, carers and support coordinators with information and access to a wide range of health, personal care and everyday support products that may be purchased using NDIS funding, depending on individual needs, plan goals and funding criteria.
Browse Products Speak to Our Team
The National Disability Insurance Scheme (NDIS) is an Australian Government program that provides funding to people living with permanent and significant disability.
Its goal is simple — to help participants live more independently, safely and confidently in their everyday lives.
Instead of a one-size-fits-all system, the NDIS provides individual funding based on a person’s goals and support needs. This may include help with:
The NDIS follows a clear process — here’s a quick breakdown.
Every participant has an individual NDIS plan based on their goals and support needs.
Your plan outlines what supports are considered reasonable and necessary to help you live more independently and safely. This may include daily personal care, consumables, assistive technology, and health-related supports.
NDIS funding is usually divided into categories, such as Core Supports, Capacity Building, and Capital Supports
Many health and personal care products fall under Core – Consumables, depending on your individual plan.
You can choose how your funding is managed:
Self-Managed – You pay and claim back yourself
Plan-Managed – A plan manager pays suppliers for you
NDIA-Managed – The NDIA pays registered providers directly
The way your plan is managed determines how payments are processed when ordering products.
Once you know what your plan covers, you can purchase supports that align with your goals.
If you’re self-managed or plan-managed, you can choose your preferred suppliers. We provide clear tax invoices and fast dispatch to make the process simple and stress-free.
Core Supports help with everyday activities and daily living. This is the most flexible funding category and often includes consumables and essential supplies.
Depending on your plan, this may cover items such as:
Many of the products we stock may fall under this category when aligned with your individual goals.
Capacity Building funding is designed to help participants develop skills, independence, and confidence over time.
This may include:
In some cases, assistive tools or technology that support skill development may fall within this category. The focus here is long-term improvement and increased independence.
Capital Supports funding is typically used for higher-cost assistive technology, equipment, home or vehicle modifications.
This category may include:
Capital items usually require quotes and approval as part of your NDIS plan.
The Dempower WisePen AI Reader is a powerful assistive technology device designed to support reading, comprehension and independence.
By scanning printed text and converting it into clear spoken audio, WisePen helps participants who experience reading challenges, learning difficulties, language barriers or vision limitations.
With instant text-to-speech, translation features and learning support tools, WisePen can assist with:
We work with a wide range of NDIS participants and support networks across Australia. You can order from us if you are:
If you manage your own NDIS funding, you can purchase directly through our website. We provide clear tax invoices so you can submit your claim easily.
If you have a plan manager, we can provide quotes and invoices to assist with payment processing. Simply contact us and we’ll guide you through the steps.
We regularly work with support coordinators to provide product information, quotes, and bulk orders aligned with participant goals.
Carers and family members can also place orders on behalf of participants to ensure essential products are readily available.
Review your NDIS plan or speak with your Support Coordinator or Plan Manager to confirm which funding category applies (such as Core Supports – Consumables, Capacity Building, or Capital Supports).
This ensures the products align with your goals and approved funding.
Contact our team to request a formal NDIS quote and product information.
We can provide supporting details to help you discuss the products with your plan manager, support coordinator, or provider.
Provide the quote to your Plan Manager, Support Coordinator, or Local Area Coordinator for approval under your relevant funding category.
Once approved, you’re ready to proceed.
We will issue the invoice according to your plan type — self-managed or plan-managed — and arrange prompt dispatch of your order.
We provide clear tax invoices and fast Australia-wide delivery.
Once delivered, your products are ready to support your daily living, independence, health and wellbeing.
You can contact our team if you ever need assistance with your orders.
The NDIS does not approve specific brands or individual products. Instead, funding is provided for supports that are considered reasonable and necessary and align with a participant’s individual goals.
Many of the products we stock may be claimable under NDIS funding when they fall within the appropriate category in your plan. If unsure, we recommend checking with your Plan Manager or Support Coordinator.
We are not a registered NDIS provider.
However, self-managed and plan-managed participants are generally able to purchase from non-registered suppliers, provided the products align with their plan and funding category.
If you are NDIA-managed, purchases usually need to be made through registered providers. We recommend confirming with your support team if you are unsure.
Yes. If you are self-managed, you can purchase directly from our website and claim the expense from your NDIS funding.
We provide clear tax invoices to support your reimbursement process.
Yes. Plan-managed participants can request a quote, and once approved, we can issue an invoice to your plan manager for payment.
We regularly work with plan managers and support coordinators to streamline the process.
This depends on your individual plan and goals.
Common categories where products may fall include:
Examples may include personal care items, continence products, infection control supplies, respiratory devices, assistive tools and other daily living supports.
For full guidance, refer to the NDIS guidelines on reasonable and necessary supports via the official NDIS website.
If you are self-managed, you can typically purchase and then claim.
If you are plan-managed, approval from your plan manager is usually required before payment is processed.
If you are unsure, we recommend confirming with your support team before placing your order.
Yes. We can provide formal quotes and supporting product information to assist you in seeking approval from your plan manager, support coordinator or Local Area Coordinator.
Yes. We work with support coordinators, carers and care organisations and can provide bulk pricing where applicable.
Please contact our team to discuss your requirements.
Yes. All purchases include a clear tax invoice showing product details, pricing and our business information to assist with NDIS claiming.
Yes. Carers and family members can place orders to ensure essential products are readily available for participants.
We recommend keeping documentation for claim purposes where required.
If you are unsure, we recommend:
Our team is also happy to provide product information to help you have that discussion.
Yes. We stock a range of assistive and daily living products, including assistive technology such as reader pens and similar learning support devices.
Check out our Assistive Technology collection here.
Our assistive tech products are typically priced between $349 – $495, which may fall within relevant NDIS funding categories depending on your individual plan.
Depending on the type of product and your funding budget, items may fall under Capacity Building or Capital Supports. Approval requirements can vary based on the cost of the item and how it aligns with your plan goals.
We recommend confirming with your Plan Manager or Support Coordinator before purchasing, and we are happy to provide formal quotes and supporting product information if required.
For official guidance on eligibility, funding categories, plan management options and support rules, we recommend visiting the official NDIS website.
You can also speak directly with your Plan Manager, Support Coordinator or Local Area Coordinator for personalised advice.
Carefully selected health and wellbeing products designed to support independence and everyday living.
$29.95 - $94.95
$83.50 - $129.00
$465.00
$390.24 $349.00
$14.95 - $149.50
