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Soodox Frequently Asked Questions

With different variations of the pain relief creams, it can be overwhelming to know the differences in terms of ingredients, applications, and uses. Have more questions about the Soodox product range? Our FAQ page has the information that will answer any question or concerns you may have about the products! Didn't find what you're looking for? Send our customer service team your questions via email at hello@aussiepharmadirect.com.au or call 1300 783 113 and we'll do our best to assist you!

When should I use Soodox pain relief cream?

If possible, the trick is not to wait until your pain becomes chronic and unbearable.
We recommend applying the cream at the onset of pain to give your brain time to receive the message that your muscles, joints and nerves are being soothed. This ‘helping hand’ short circuits the pain messaging and assists the healing process by allowing your body to calm down and relax. Apply the cream throughout the day and also before you go to bed to allow your body to heal while you sleep. 

Should I just use it on the areas of discomfort?

As our bodies work as an interrelated system of muscles, nerves, tendons and bones, pain in a particular area may actually be referred pain that originates from another part of the body. For this reason, we recommend not only applying the cream to the painful areas of your body, but also to the areas around the centre of the pain.

For example, if you have pain in your hand, for the best results, apply the cream to your whole arm from the shoulder down.

How do I get the best results from Soodox cream?

Soodox Pain Relief Cream

Apply moderately about 4-6 times a day to affected areas. For external use only. If symptoms persist consult your healthcare practitioner. 

Soodox For Women Pain Relief Cream

Massage cream into affected areas 3-4 times a day. For menstrual pain, apply once or twice a day to the lower abdomen and back. For external use only. If symptoms persist consult your healthcare practitioner.

Soodox Active Pain Relief Cream

Designed for use before or after exercise, or as required. For external use only. If symptoms persist, talk to your health professional.

Is Soodox safe to use in pregnancy?

To our best knowledge, there is no risk associated with using Soodox pain relief cream during pregnancy as it contains naturally-sourced ingredients.
However, if you have a particular aversion or allergy to some of the ingredients, we suggest that you use an alternative pain relief cream.

Disclaimer:This information is not intended to replace professional advice from your qualified medical practitioner, so if you have any particular concerns, you may wish to talk to your obstetrician, general practitioner or dermatologist.

 Is Soodox sustainable and environmentally friendly?

Care of the environment and sustainability are core features of Soodox’s ethos. The company was founded on the concept of incorporating 100% naturally active ingredients across their range of products.

All Soodox products are proudly cruelty-free and not tested on animals, which they believe provides customers with a rewarding experience as they help to play a role in building a better future for the planet.

They have also partnered with Impact International to offset the carbon produced from the raw materials used in the manufacture of their product tubes. 

Where is Soodox made? 

Soodox is 100% Australian made in Sydney, NSW.

What is the difference between the Soodox Range

Soodox Active Pain Relief Cream

Features a unique roll-on massaging applicator for a hands-free, non-messy application to aid in your recovery so you can get back to living without pain. It provide relief for sporting injuries, inflammation, stiff joints and arthritis.

Soodox Pain Relief Cream

Provides symptomatic relief from mild arthritis and rheumatic aches and pain, relief from mild joint pain, and mild inflammation of muscles and joints.

Soodox Women's Pain Relief Cream

Made specifically made for women, targeting period pain, muscular inflammation, swelling, rheumatic, arthritis and joint pain.

What active ingredients does Soodox contain? 

Soodox Australian Made Pain Relief Cream

Active ingredients per gram:
Arnica Montana extract equivalent to fresh flowers 50mg, Rosemary Oil 60mg, Juniperus communis fruit oil fixed 4.85mg/g and Emu oil 20mg.

Soodox Women's Pain Relief Cream

Active ingredient per gram: 
Arnica Montana extract equivalent to fresh flowers 50mg, Rosemary Oil 60mg, Juniper Berry oil 4.85mg, Emu oil 20mg, Eucalyptus oil 4.58mg, Clary oil 7.5 mg, Lavender oil 15mg, Marjoram oil sweet 7.5mg.

Soodox Australian Made Active Pain Relief Cream

Active ingredient per gram: 
Arnica Montana extract equivalent to fresh flowers 50mg, Rosemary oil 60mg, Clove bud oil 13mg, Eucalyptus oil 5mg and Emu oil 20mg.

What is lidocaine cream?

Lidocaine cream is a topical medication that contains the active ingredient lidocaine, which belongs to the class of drugs known as local anesthetics. Lidocaine is mainly used to provide temporary relief of pain and itching, such as muscle soreness, mild joint pain, minor cuts, and burns.

Lidocaine works by blocking the signals of pain from the affected area to the brain, which numbs the area and reduces the sensation of pain. It can also help to reduce the swelling and inflammation associated with certain skin conditions.

Lidocaine products are commonly available as over-the-counter (OTC) products.

Know more about the different types of pain relief creams and their effects.

Does Soodox contain lidocaine?

No, the Soodox product range does not contain any lidocaine. It is a more natural alternative for a topical pain relief cream, containing naturally-derived ingredients in the formulation.

Are pain relief creams better than oral pain medication?

Pain relief creams such as the Soodox range relieves pain directly on the site of application by absorption through the skin. Oral pain medications, on the other hand, can provide more widespread pain relief, making it more convenient for people who are suffering multiple pains throughout the body and for those hard-to-reach pain areas that may not be more difficult for direct application of topical creams. Despite its convenience, oral pain medications may induce gastrointestinal reactions by irritating the lining of the stomach and intestines.

These two types of pain relief treatments have their own advantages and disadvantages, however, it's important to note that pain relief creams from Soodox only work as a temporary relief for period pain, muscle aches and soreness, joint pains, mild arthiritis symptoms and rheumatic pain and the likes, and should not be used as cure for these symptoms.

Disclaimer:The information provided is not intended to replace medical professional advice, so if you have any particular concerns, you may wish to talk to your healthcare practitioner to understand the treatment that is more suitable for your specific health problems. 

Can I use the pain relief creams while breastfeeding?

To our best knowledge, the Soodox products can be applied without interruption of breastfeeding. However, we recommend not applying the creams near the chest area before breastfeeding as this may cause accidental ingestion by the infant, and this may cause harmful effects to the health of your little one.

Disclaimer:This information is not intended to replace professional advice from your qualified medical practitioner, so if you have any particular concerns, you may wish to talk to your paediatrician or general practitioner.

Can the pain relief creams be used with other medications?

The Soodox product range is made from natural ingredients, so it shouldn't interact with oral pain medications. However, we recommend not applying any of the Soodox pain relief cream with any other topical pain relief creams as this may reduce the effectiveness of the products in alleviating pain on the specific area of your body, or it may also cause adverse effect on the skin.

Disclaimer:The information provided is not intended to replace medical professional advice, so if you have any particular concerns, you may wish to talk to your healthcare practitioner to understand the treatment that is more suitable for your particular health problems. 

How does the Soothe and Protect Barrier Cream work?

With daily exposure to harmful irritants and frequent washing, our skin's natural barrier can become disrupted, leaving it prone to dryness, irritation, and inflammation. 

It soothes irritations such as ulcers, bedsores (also known as pressure injury), incontinence rash, and chafing. 

The cream is gentle to use on even the most sesnsitive skin areas, helping to prevent moisture loss, reduce friction and reduce the risk of potential skin irritations aor ulcers. 

The natural formula in the barrier repair cream includes zinc oxide and coconut oil which have anti-inflammatory and antimicrobial properties, which can help soothe and protect the skin from further damage.

How often should I apply it?

Soodox Pain Relief Cream

Apply moderately about 4-6 times a day to affected areas. For external use only. If symptoms persist consult your healthcare practitioner. 

Soodox For Women Pain Relief Cream

Massage cream into affected areas 3-4 times a day. For menstrual pain, apply once or twice a day to the lower abdomen and back. For external use only. If symptoms persist consult your healthcare practitioner.

Soodox Active Pain Relief Cream

Designed for use before or after exercise, or as required. For external use only. If symptoms persist, talk to your health professional.

Shop our Soodox range

Soothe away the pain with Soodox Pain Relief Cream

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